Owing to the current Microsoft outage we are unable to receive emails. If you need to make a referral or contact us for other care issues please call us on 01483 230960. For general enquiries please call 020 8783 2000. Supported families can contact us on the family support line 01483 230 974.
Light up Christmas for the children and families we support
Friday 13 November – Contacting Shooting Star
How we help
Find out more about the support we provide
Our specially trained nurses and carers support children with complex medical needs, while our Family Support Team provide holistic care for the whole family. Our specialist bereavement service supports any family whose child has died.
Children with life-limiting conditions
We support children with life-limiting conditions with a range of services from symptom management to respite, social support, therapies, family events and more.
Bereaved families
Families grieving the death of a child are offered the support of our specialist bereavement service for three years and three months. Services include counselling, arts therapy for siblings and a dedicated person to be your named point of contact.
Shooting Star Children's Hospices
Our specialist care and support is available 365 days a year
We care for babies, children and young people with life-limiting conditions, and their families. Whether lives are measured in days, weeks, months, or years, we’re here to make every moment count.
We support families across Surrey, south west and north west London
From diagnosis to end of life and throughout bereavement, we’re here for the families we support with a range of nursing, practical, emotional and medical care.
It costs £14 million a year to run Shooting Star Children's Hospices
Only 31% of our funding comes from the government, so we rely on our supporters’ generosity to keep the service running.
Gwen's story
“You can’t explain the feeling when you walk into Shooting Star – it’s like everything’s been lifted off your shoulders. Gwen comes for respite, symptom stays, day trips and events. She loves it and never wants to leave!”