Only just heard about us? Discover the range of services we offer and find out how to access our support.
How we help
We support children with life-limiting conditions and their families living across Surrey, south-west London and north-west London. Our care is available from diagnosis and includes practical support, therapies, respite, family groups and events, use of our hospice facilities and much more.
Information for…
Children and families we currently support
Get information on how to access our services, get in touch with us or find out about events coming up.
Bereaved families we support
Find out about how to get in touch with us, services you might find useful and upcoming events.
Healthcare Professionals
Find out how to make a referral, our criteria and information about our research, partnerships and professional courses.
Marie, Rosie’s Mum
I was like ‘no, I just can’t’, you hear the word hospice and think ‘I don’t want to do that’… I said to my mum that we’d just go and have a look. From the moment we pulled up it wasn’t at all how I had expected. I said to mum – ‘I wish we had come here sooner.’
Jake’s story
Karen and Scott were initially told their son, Jake, wouldn’t live past his fifth birthday. Karen explains how invaluable the support from Shooting Star Children’s Hospices has been to the whole family.
Caroline, Care Events Manager
Through our events, I’ve witnessed first-hand the profound impact that social interaction has on families. It’s about coming together to connect in a safe space, where they can feel held – it’s incredibly important. Our team carefully plan activities to engage every family member. We continually learn from our events, identifying factors that foster connections. For some families, it was the similar ages of their children when they died. Now, we’re trialling age-based groups at our bereavement events to strengthen these bonds. I’m passionate about upskilling families and helping them discover new hobbies. One craft, shell decoupage, really struck a chord with one supported mum, who now makes them for herself.
Family Support Line
Our Family Support Line is available Monday to Friday, 9am–5pm
Our team of Family Support Workers are on hand to answer your call. Whether you need advice or support, have questions about an event or respite, want to be referred for counselling or therapies, book a service, or would just like someone to talk to, we are here for you. You can contact us by telephone or email.